Support & Community

Study Advisory

Questions? We're here for you

Whether you’re choosing your study programme, going through the enrolment process, or wondering about your financing options: Our Study Advisory Team will help you with any and all of your concerns. Via phone or email, or in our live chat in WhatsApp.

What makes us special:

  • We promote personal development, whether you’re studying full-time, alongside work, or with a family.
  • Our course content is highly practice-oriented.
  • We involve a range of experts with experience in the field.
  • Our students benefit from high-quality multimedia studying materials.
  • Our online learning programme is 100% flexible – regarding both when and where you study.
  • We offer individual advisory and coaching options for questions about studying and careers.
  • Our students, lecturers, and partners can actively contribute to the development of course content, materials and services.
  • We guarantee rigorous quality assurance for our classes, materials, and services.


Student Office

Your contact point form A to Z

Get support from our Student Office

Our Student Office is your first point of contact for all questions that arise during your studies. We make it as easy as possible for you to organise your studies and find the right solution for all your concerns. So that you have time and space to concentrate on what is really important: Your further development.

Study Coaching

Get into top shape with our study coaches

At IU, you plan and design your study programme the way you want. And if you need help along the way, our Study Coaches will give you a boost.

Study Coaching

You can think of our Study Coaches as professional buddies: They’re your point of contact, your companion, and a source of knowledge. They’re there primarily to help you with organising and planning your studies. They’ll motivate you and clarify which learning strategies are best for you. Their aim is for you to quickly get used to online learning, get to grips with what’s required of you, and successfully start your career once you’ve graduated. If needed...

  • they will support you personally for the duration of your studies.
  • they will help you integrate your studies into your day-to-day life.
  • they will work with you on strategies for studying, motivation, and reflection.

You decide whether you want your Study Coach to help you out long-term or as and when you require – whatever best meets your personal needs, completely free of charge.

We're here to help with any of the following topics:

  • Time management

    How can I integrate my studies into my day-to-day life?

    How can I balance my studies with my career and/or family?

    How do I create a personal plan to achieve my goals?

  • Motivation

    How do I get myself organised?

    How do I define short, medium and long-term goals for myself?

    How do I find the right “drive” for studying?

  • Studying strategies

    How can I efficiently organise my learning objectives?

    Which learning style and learning methods are right for me?

    How can I get the most out of teaching materials?

How study coaching has helped our online students

Alexander Fuchs
Stefan Preuss
Career Coaching

You know what you’re capable of – and your degree should help you to advance your career!

Your career coach

In our free online coaching* sessions, our certified Career Coaches will give you a boost. They will advise you on how to effectively plan and implement your goals. Whether it’s for job application tips, self-presentation, changing careers, or personal development: You decide the topic of your 45-minute Zoom session. If you need to, you can arrange a follow-up appointment.

As an additional service, we also offer to check your job application documents for free, including feedback and comments. So you’re ready for your next step in your career!

*This offer is available to Bachelor’s degree students (with at least 120 ECTS) and Master’s degree students.

Your learning guide

You are what matters: We'll support you every step of the way

No matter what goal you’re working towards: We want you to realise your full potential and follow your own path. That’s why you can design your online studies in the way that best suits you, while also profiting from our support.

Your online consultation sessions

Your tutor will support you personally in many of the courses. Live consultation sessions arranged at set times give you the opportunity to ask questions about course content, exams and organisation. The questions your fellow students ask can also be very helpful. Outside of these sessions, you can contact your lecturers at any time via email and organise personal appointments with them.

Your community

Your network of fellow students will give you encouragement via our myCampus platform, which includes a range of tools and apps, including Teams. There, you can network and exchange ideas with your fellow students in virtual groups and study meet-ups.

DO YOU WANT TO GET STARTED? TEST 1 MONTH FOR FREE!

Take the opportunity to find out whether an online study programme with IU is the right fit for you. You can test your desired study programme during your free trial –completely free of charge and with no strings attached. Simply apply for your online study programme and unlock your access. Happy learning!

Our Graduates

Studying pays off: What our graduates have to say

Julia Fuchs
Bastian Mahmoodi
Diana Valdez
Find out more in your free information material

You’ll find all of the important information about your study programme and IU in your personal brochure.

Infomaterial zum Fernstudium
For free

Information material

  • Information on study content and specialisations
  • Career opportunities
  • Information on financing options

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